Privacy Policy for vampclothings.com
Last updated: [22 October 2026]
Welcome to VAMP Clothing (“VAMP”, “we”, “us”, or “our”). We respect your privacy. This policy explains what personal information we collect when you visit vampclothings.com (the “Website”) or buy from us, how we use it, who we share it with, and the choices you have. By using the Website, you agree to the practices described here.
1. Information We Collect
Information you give us
- Contact details: name, email address, phone number.
- Order and delivery details: shipping address, billing address, and order history.
- Account or enquiry details: any information you send through contact forms, emails, or messages, including requests about returns or sizing.
Information collected automatically
- Device and usage data: IP address, browser type, device type, pages viewed, time spent on pages, and referring website.
- Cookies and similar technologies: see Section 5.
Payment information
Payments are processed by Razorpay, a third-party payment gateway. We do not store your full card number, UPI details, or other payment credentials on our servers. Razorpay handles this information under its own privacy policy.
2. How We Use Your Information
We use your personal information to:
- Process, confirm, and deliver your orders across India, typically within 4 to 5 days;
- Send order updates, shipping notifications, and customer support messages;
- Respond to your questions, returns, and exchange requests;
- Maintain, secure, and improve the Website;
- Prevent fraud and misuse;
- Send marketing emails about new products and offers, only if you have opted in, and you can unsubscribe at any time;
- Comply with legal obligations, such as tax and accounting records.
3. How We Share Your Information
We do not sell your personal information. We share it only with:
- Payment processor: Razorpay, to take payment for your order.
- Shipping and courier partners: to deliver your order, limited to your name, address, and phone number.
- Service providers: our website host (Hostinger), our website platform (WordPress), and our email or analytics tools, who may process data only to provide their services to us.
- Legal authorities: where required by law, court order, or to protect our rights, customers, or the public.
- Business transfers: if VAMP is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice to you where required by law.
4. Data Retention
We keep personal information only as long as needed for the purposes described in this policy. Order and transaction records are kept for as long as required by Indian tax and accounting laws. Marketing data is kept until you unsubscribe or ask us to delete it.
5. Cookies
The Website uses cookies to keep items in your cart, remember your preferences, understand how visitors use the site, and support secure checkout. You can control cookies through your browser settings. Disabling essential cookies may affect your ability to place orders.
6. Data Security
We use reasonable technical and organisational measures to protect your information, including secure HTTPS connections and access controls. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Your Rights
Under applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may:
- Request access to the personal information we hold about you;
- Ask us to correct or update inaccurate information;
- Ask us to delete your personal information, subject to legal retention requirements;
- Withdraw consent for marketing communications at any time;
- Raise a complaint with our Grievance Officer (see Section 10).
We will respond to verified requests within a reasonable time and in line with applicable law.
8. Children’s Privacy
The Website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Third-Party Links
The Website may contain links to other websites, including social media platforms. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
10. Contact Us and Grievance Officer
For privacy questions, requests, or complaints, contact:
Grievance Officer: Pulkit Sarathe
Company: VAMP CLOTHINGS
Address: Gwarighat, Jabalpur – 482004
Email: [Info@vampclothings.com]
Phone: 76971 55389
We will acknowledge your complaint within [48 hours] and aim to resolve it within [30 days].
11. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be posted on the Website, and where required, we will notify you by email.
